top of page


Our service observes health and safety practices that are in accordance with relevant government guidelines. We aim to provide a safe and clean environmnent for our children.


Any medication to be administered by staff at the service must be prescribed, labelled, in original packaging and given to a staff member. 

Parents/guardians must give written instructions and permission before a staff member can administer medication to a child. A new form is needed for every new course of medication. It is the responsibility of the person collecting the child to ask staff for the return of medication as no medication will be given to a child to take home. 

Non-prescriptive medication (including Panadol) must have a letter from a doctor with the child’s name and dosage. 


As a general rule, we have the right to exclude children or notify family members to pick-up your child/ren if they are ill or have symptoms of a contagious infection.

A child will be considered ill if they:

  • Are sleeping at unusual times;

  • Have a temperature over 38°C;

  • Are crying constantly from discomfort;

  • Vomit or have diarrhoea;

  • Are in need of constant one-on-one care and/or

  • Have symptoms of an infectious disease or condition such as chicken pox, measles, conjunctivitis, head lice etc.

If any of these arise, parents will be contacted immediately.


The NSW Public Health Act requires that a child’s vaccination status must be provided to a child care service before enrolment. 


Parents or guardians need to provide evidence when applying to enrol their child in a child care service. This includes documentation to demonstrate that their child/ren: 

  • is fully vaccinated for their age, or; 

  • has a medical reason not to be vaccinated, or; 

  • has a conscientious objection, including religious beliefs, to vaccination or; 

  • is on a recognised catch-up schedule if their child has fallen behind with their vaccinations. 

We require a copy of the Immunisation History Statement, which issued by the Australian Childhood Immunisation Register prior to enrolment. 

A copy of an Immunisation History Statement can also be obtained at any time: 


by visiting the local Department of Human Services Service Centre, Medicare office or Centrelink office 


Any minor injury to a child in our care will be treated immediately at the centre by a staff member qualified in first aid. 

All injuries requiring first aid are documented on an Incident, Injury, Trauma and Illness Record form and are to be signed off by a parent/guardian. 

In the event of a more serious accident: 

  • Medical attention and/or an ambulance will be called to attend to or transport the child to the hospital; 

  • Family will be notified of the incident and action will be taken; 

  • The incident will be recorded. 

Every care will be taken, without delay, to ensure the safety of your child. 


A risk assessment is conducted by educators and management annually, to review and refine emergency procedures. 

Emergency evacuation procedures and floor plans are clearly displayed in a prominent position near the main entrance and exit of each room used by the service. 

In case of an emergency evacuation, parents will be notified when it is safe to do so. The pickup location of the children will be determined on a case by case basis. 

bottom of page